• Changing/Canceling Orders

    <h1 class="content-header">Changing or Canceling Your Order</h1> <p>For details on your 28-day right of return, please see the Returns Policy section of the website. This section details your statutory rights of cancellation. Please note that this is a shorter period than the 28-day period under the Returns Policy.</p> <ol> <li> <p>You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods.</p> </li> <li> <p>To exercise this right of cancellation:</p> <ol> <li> <p>Contact us by email at <a href="mailto:customerservice@salesforce.com">customerservice@salesforce.com.</a>,&nbsp;</p> </li> <li> <p>Follow the returns instructions as laid out in the <a href="https://stg.hunkemoller.nl/on/demandware.store/Sites-hunkemoller-Site/nl_NL/Page-Show?cid=returns">Returns</a> section of this site.</p> </li> </ol> </li> <li> <p>Please note that if you fail to take reasonable care of returned goods or fail to return the goods to us, we will be entitled to make a claim against you for any losses which we suffer.</p> </li> <li> <p>If your goods are faulty or do not meet the description given on the site, we will refund the value of your order for those goods. For more information on how to return goods to us please refer to the <a href="https://stg.hunkemoller.nl/on/demandware.store/Sites-hunkemoller-Site/nl_NL/Page-Show?cid=returns">Return Policy</a> section of the site.</p> </li> <li> <p>We recommend that returned goods be sent via insured, traceable delivery for your protection.</p> </li> <li> <p>Please note that you do not have a cancellation right with regards to customized products. Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:</p> <ul> <li> <p>Item(s) not available</p> </li> <li> <p>Problem processing your payment information</p> </li> <li> <p>Shipping not possible to provided address</p> </li> <li> <p>Duplicate order was placed</p> </li> </ul> </li> </ol> <p>If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in alternative products, please contact our Customer Service Team by email or by calling 1 (800) 555 0199&nbsp;for a recommendation. </p> <p>* Please note that calls to 1 (800) 555 0199 &nbsp;that are not made from a US landline may be subject to a charge.</p>

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  • Valid Payment Methods

    <div class="grid-container"> <div class="grid-col-12"> <h1 class="content-header">Valid Payment Methods</h1> <p>Payment for all goods must be made by credit or debit card.</p> <p>We accept payment with:</p> <ul> <li>Visa</li> <li>MasterCard</li> <li>American Express</li> <li>Discover</li> </ul> </div> </div>

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  • Information About Shipping

    <h1 class="content-header">Shipping Policy</h1> <p>Unless you specify an alternative delivery option the goods will be delivered by UPS Standard.</p> <p>We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.</p> <p>As soon as the goods are delivered to you, you are responsible for them.</p>

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  • Super Saver Shipping

    <h1 class="content-header">Super Saver Shipping</h1> <p>Super Saver Shipping for Video Games</p> <p>Salesforce Commerce Cloud.com is offering Super Saver Shipping on the shipment of video games only. A fixed shipping cost of $1.99 will be applied to all orders that contain video games only and have the Super Saver Shipping option selected. Any orders that contain products other than video games do not qualify for Super Saver Shipping. <em>Super Saver Shipping</em>&nbsp;<em>offer not valid for AK, HI, or P.O. Boxes.&nbsp;</em></p> <p><strong>Note:</strong> All video games have a $1.00 shipping surcharge fee for Super Saver Shipping.</p>

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  • Checkout

    <h1 class="content-header">Checkout</h1> <h2>When you are ready to complete your purchase, simply go to the Checkout and follow these steps to place your order:</h2> <h3>For registered users:</h3> <p>If you are a returning customer and already have an account, please sign in using your email address and password and you will be taken directly to the first Checkout tab.</p> <h3>For non-registered users:</h3> <p>If you are not registered, you can proceed without creating an account or you can create an account.</p> <h3>Billing and Shipping Tab.</h3> <p>Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. If you are a returning customer, your billing address will automatically appear on the Billing and Shipping page. If the shipping address is different than the billing address, enter the address where you would like your order shipped.</p> <h3>Shipping Options.</h3> <p>From the options provided, select from the shipping methods that are available for the items you wish to purchase. For more information on shipping, <a href="https://stg.hunkemoller.nl/shipping-methods.html">click here</a>.</p> <h3>Payment Information.</h3> <p>At this time, you must verify your address information is correct, review your order and then enter your payment method and click &quot;Place Order&quot;. For more information on payment, <a href="https://stg.hunkemoller.nl/payment.html">click here</a>.</p> <h3>Purchase Summary.</h3> <p>After you complete the checkout process, the Purchase Summary page confirms details of the order you have placed and also provides you with a reference number. We recommend that you print this Purchase Summary page for your records as it may be needed for order references.</p> <h3>Order and Shipment Confirmations.</h3> <p>You will receive an order confirmation email which will include an order number - you can use this to track your order in My Account. Once your items have been shipped, you will receive a shipping confirmation email with details of which items have been sent. Please note that if you order more than one item, it is possible that different items may arrive on different days depending on stock availability.</p> <h3>VAT Invoice.</h3> <p>After your items are invoiced, you will receive an email which includes a link for retrieval of a VAT invoice for items purchased and shipped to you. This email will be sent in addition to the Shipment Confirmation email you will receive.</p>

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  • Disclaimer

    <h1>Disclaimer</h1> <p>Deze disclaimer is van toepassing op de inhoud en het gebruik van de website <a title="Hunkemoller.nl" href="https://www.hunkemoller.nl/nl_nl/" target="_self">www.hunkemoller.nl</a>. Hunkem&ouml;ller International B.V. wijst je ten aanzien daarvan op het volgende:</p> <p><strong>Aansprakelijkheid<br /></strong>Hunkem&ouml;ller doet haar uiterste best om ervoor te zorgen dat de informatie op de site (inclusief alle productinformatie die er te vinden is) geen fouten bevat. Helaas kunnen we dit niet garanderen. Hunkem&ouml;ller is niet aansprakelijk indien er sprake is van 'kennelijke' (type-)fouten. Hiermee worden fouten bedoeld waarbij iedere consument zeker weet dat het om een fout moet gaan. Kom jij ergens een fout tegen? Dan zouden we het fijn vinden als je ons daarvan op de hoogte stelt. Stuur je e-mail naar: <a href="mailto:klantenservice@hunkemoller.com">klantenservice@hunkemoller.com</a></p> <p><strong>Rechten<br /></strong>Hunkem&ouml;ller, of de rechthebbende, behoudt zich alle rechten voor, waaronder auteurs- en merkrechten, portretrechten en/of andere intellectueel eigendomsrechten, met betrekking tot alles wat op de website staat. Daaronder vallen ondermeer teksten, illustraties en grafisch materiaal. Geen van deze rechten gaan over op bezoekers/gebruikers van de website. Het is niet toegestaan om de site of gedeelten daarvan openbaar te maken, te vermenigvuldigen, of op een andere manier op te slaan of ter beschikking te stellen aan anderen, zonder uitdrukkelijke schriftelijke toestemming van Hunkem&ouml;ller. Deze toestemming is niet nodig voor persoonlijk, niet commercieel gebruik.</p> <p><strong>Uw gegevens</strong><br />Uw gegevens worden niet aan derden ter beschikking gesteld tenzij dit noodzakelijk is voor de uitvoering van uw bestelling of op grond van een wettelijk voorschrift.</p> <p><strong>Wijzigingen<br /></strong>Hunkem&ouml;ller mag de informatie op de website, met inbegrip van de tekst van deze disclaimer, altijd wijzigen zonder dit van te voren aan te kondigen. Wij raden dan ook aan om regelmatig na te gaan of de informatie op de website is gewijzigd.</p> <p>Hunkem&ouml;ller International B.V. 2018</p> <p>&nbsp;</p>

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  • Information - Terms & Conditions - 230

    <p style="margin-bottom:.0001pt; margin:0in 0in 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><b><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"><span style="background-color:#ffffff;"></span></span></b></span></span></span></p> <h1 style="margin: 0in 0in 10pt;"><span style="font-size:20px;"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"></span></span></span></h1> <p style="margin-bottom:.0001pt; margin:0in 0in 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><b><u><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span></u></b></span></span></span></p> <p><b><u><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span><span style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Georgia&quot;,serif">Actievoorwaarden &lsquo;Greetz win-actie&rsquo; van Hunkem&ouml;ller International BV (hierna: &ldquo;de Actie&rdquo;)&rsquo;:</span></span></span><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span></u></b></p> <p><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span></p> <ol> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Deze actie wordt georganiseerd door Hunkem&ouml;ller International B.V. en deelname is uitsluitend mogelijk voor Members van Hunkem&ouml;ller. </span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Om kans te maken om deze Actie te winnen, dient de deelnemer een geregistreerde Member te zijn van My Hunkem&ouml;ller, ingelogd te zijn in de app en een reactie verstuurd te hebben via de winactie in de app. Deze Actie loopt via de Hunkem&ouml;ller Membercard van 05-09-2019 t/m 08-09-2019.</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Na 09-09-2019 wordt de winnaar</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"> getrokken op basis van bovenstaande criteria. De winnaar wordt willekeurig uitgekozen. </span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Medewerkers van (franchise partners van) Hunkem&ouml;ller worden van deelname aan deze Actie uitgesloten.</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Hunkem&ouml;ller zal de persoonsgegevens van de deelnemers aan deze Actie uitsluitend gebruiken voor de communicatie omtrent deze Actie.</span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">De prijswinnaar dient minimum 16 jaar oud te zijn.</span></span></span></span></span></span><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">De winnaar wint 1 van de 5 waardebonnen van Greetz ter waarde van &euro;30 voor bloemen of een plant. De waardebon is in de vorm van een kortingscode en is 1x te gebruiken op bloemen en planten en geeft maximaal &euro;30 korting op het product + de verzendkosten. Niet te gebruiken i.c.m. andere kortingscodes. Geldig t/m 30 september 2019.</span></span></span></span></span></span><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Het product is niet inwisselbaar<span style="color:black"> voor een geldbedrag. Het is tevens niet mogelijk om een product te ruilen tegen een ander product en/of prijs. De prijs zal per post worden toegezonden.</span></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">De</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"> winnaars worden via e-mail en/of priv&eacute; app bericht op de hoogte gebracht. Hierin kan worden gevraagd naar het adres waar de prijs naar opgestuurd kan worden. Het adres kan worden doorgegeven door de e-mail of het app bericht te beantwoorden. De winnaar dient binnen de 7 dagen na het ontvangen van de winstbevestiging een reactie te geven. Hierna vervalt het recht op deze prijs en zal er een nieuwe winnaar geselecteerd worden.&nbsp; </span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Hunkem&ouml;ller behoudt zich het recht voor om de Actie en de actievoorwaarden ten allen tijde op enige wijze te wijzigen, aan te vullen of stop te zetten zonder daarvan nadere aankondiging te doen. </span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Hunkem&ouml;ller kan niet verantwoordelijk gesteld worden voor verliezen, vertragingen of technische defecten veroorzaakt door internet providers of andere meewerkende partijen, in welke vorm dan ook.</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Deelname aan deze Actie impliceert dat men akkoord gaat met de inhoud van dit reglement evenals met de beslissingen die Hunkem&ouml;ller in geval van overmacht verplicht is te nemen om het goede verloop van deze Actie te garanderen.</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Klachten m.b.t. de Actie kunnen schriftelijk kenbaar worden gemaakt aan Hunkem&ouml;ller, t.a.v. de afdeling Customer Care, postbus 386, 1200 AJ te Hilversum, waarna binnen drie weken na ontvangst van de klacht schriftelijk dan wel telefonisch contact zal worden opgenomen door Hunkem&ouml;ller.</span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Op deze Actie is uitsluitend Nederlands recht van toepassing. In Nederland is de Nederlandse Reclamecode en de Gedragscode voor promotionele kansspelen van toepassing. </span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> <li style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Door deelname aan de Actie verklaart de deelnemer akkoord te gaan met bovenstaande actievoorwaarden. </span></span><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></span></li> </ol> <p style="margin-top:0cm; margin-right:0cm; margin-bottom:.0001pt; margin-left:36.0pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></p> <p style="margin-bottom:.0001pt; margin:0cm 0cm 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif">Aldus opgesteld door Hunkem&ouml;ller International B.V. te Hilversum september 2019</span></span></span></span></span></p> <p><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span></p> <p style="margin-bottom:.0001pt; margin:0in 0in 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><b><u><span lang="NL" style="font-family:&quot;Georgia&quot;,serif"></span></u></b></span></span></span><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span lang="NL" style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"></span></span></span></span></span></p> <p style="margin-bottom:.0001pt; margin:0in 0in 10pt"><span style="font-size:14px;"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span lang="NL"> <span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span lang="NL"> </span><span lang="NL"></span></span></span></span></span></span></span></p> <p style="margin-bottom:.0001pt; margin:0in 0in 10pt"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span lang="NL" style="font-size:10.0pt"><span style="font-family:&quot;Georgia&quot;,serif"><span style="background:yellow"><span style="background-color:#ffffff;"></span></span></span></span></span></span></span></p>

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